Privacy Policy

Effective Date: January 27, 2025

KabukiGuide Agency LLC ("KabukiGuide", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the personal data that we gather from you when you use our travel services (together, the "Services"). By using our Services, you consent to the collection and use of your personal information as described in this policy.

1. Information We Collect

We collect various types of personal information to provide you with our services, including but not limited to:

Personal Identifiable Information:
This may include your name, address, email address, phone number, passport details, and emergency contact information.
Payment Information:
We may collect payment information such as credit card details, billing address, and transaction history, though payment processing is handled by third-party providers and not stored directly by KabukiGuide.
Travel Preferences and Itinerary Information:
Information about your travel plans, preferences, special requirements (such as dietary restrictions, physical conditions, etc.), and feedback.
Usage Data:
We may collect non-personal information about how you use our website, including your IP address, browser type, and usage patterns, to improve the functionality of our website.
2. How We Use Your Information

We use the personal data we collect for the following purposes:

To process and confirm your bookings and transactions.
To provide personalized travel planning, consultation, and services.
To respond to your inquiries and provide customer support.
To send you updates, promotional materials, newsletters, and offers that may be of interest to you (you can opt-out of these communications at any time).
To improve our services based on your usage data and feedback.
To comply with legal obligations or protect our rights and interests.
3. Sharing Your Information

KabukiGuide may share your personal information with third-party service providers to fulfill your travel bookings and provide you with the services you request. These third parties may include:

Airlines, hotels, tour operators, transportation providers, and other service providers that help deliver the travel services you have booked.
Payment processors to handle billing and transactions.
Legal and regulatory authorities, if required to comply with applicable laws or in the event of a legal request.
We will not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

4. Data Security

KabukiGuide takes reasonable precautions to protect the personal data we collect from unauthorized access, disclosure, alteration, or destruction. This includes implementing technical, physical, and organizational safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction:
You have the right to request access to the personal data we hold about you and to request corrections if any information is inaccurate or incomplete.
Deletion:
You can request that we delete your personal information, subject to any legal or contractual obligations we may have to retain it.
Opt-Out of Marketing Communications:
If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions included in our emails or by contacting us directly.
Data Portability:
You can request a copy of your personal data in a structured, commonly used format, so you can transfer it to another service provider.
To exercise any of these rights, please contact us using the information provided in Section 8 below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and improve the performance of our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

7. International Data Transfers

KabukiGuide is based in the United States, and your personal data may be transferred and stored on servers located outside your home country. By using our Services, you consent to the transfer of your personal information to countries outside your jurisdiction, which may have different data protection laws.

8. Changes to This Privacy Policy

KabukiGuide reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this policy and notify you if necessary. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

KabukiGuide Agency LLC
One Battery Park Plaza
New York, NY 10004
Phone: +1 212-825-0356
Email: [email protected]

By using our Services, you consent to this Privacy Policy.